When contemplating where hackers will strike, perhaps the last target to come to mind would be the box office of an established cultural institution like New York City’s Metropolitan Opera. Yet, on December 7, attackers did just that. The hack prevented ticket sales, forcing its staff to revert to hand-printed tickets that sold for a fraction of their usual price.
Though the Met was able to restore order and the show went on as scheduled, noted cybersecurity expert Dr. Justin Cappos, advises that the incident should not be quickly dismissed. In an article in The New York Times, Cappos, an associate professor of computer science and engineering at NYU Tandon suggests the attack reminds us that “every organization needs to care about cybersecurity.” Though arts organizations are generally too limited financially to attract such hacks, he cautions that “nobody is safe.”